My control test result does not look like the example in the Owner's Guide.

If you conduct a test with the provided control solution but the control test result does not look like the expected result image, repeat the test with a new Prop, dropper, and sticker. An error may be caused by not shaking the control solution enough or loading less than a full dropper of control solution into the Prop.

If your control test result does not look like the expected result image a second time, do not use the Trak system and contact customer service.

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